wechs veterinary clinic

patient information

The Windsor/Essex County Humane Society Veterinary Clinic is accredited by the College of Veterinarians of Ontario to offer services to the public. The clinic’s focus is on routine, low risk surgeries and our public surgeries for cats, as well as dogs approved through our Rex’s Legacy, Spay Your Mama, and other targeted programs. 

 

Today, our clinic focuses on:
• Trap-Neuter-Return (TNR) for community cats, which is the most effective way to humanely reduce outdoor cat populations.
• Targeted support for owned pets through referrals from trusted community partners and municipal-issued vouchers for low-income residents and feral caregivers, ensuring help reaches those who need it most.

Animals that ARE eligible for spay-neuter services: 

  • Healthy kittens over 4 months of age and over 3lbs
  • Female cats that are in heat, or healthy pregnant cats

Animals that are NOT eligible for spay-neuter services: 

  • Animals under 4 months of age
  • Animals under 3lbs

Pre-Operative Instructions

PATIENT INTAKE/DROP OFF

At the time of booking you will have been given a specific intake appointment time. Please arrive as close to that time as possible. It is required that the legal owner or caregiver of the animal receiving veterinary care is present at the time of intake.

 

Our medical team will review with you the scope of care our clinic provides, review consent forms, discuss your pet’s health/any current medications, and confirm any planned services. If your pet is currently on medication, please contact our team prior to your appointment date to ensure they are a candidate for surgery. Information regarding discharge instructions will be provided and reviewed including how to access emergency veterinary services outside of our hours.

 

Payment is due at the time of intake, and can be made by cash, debit, or Visa/MasterCard credit.

PATIENT DISCHARGE/PICK UP

When you arrived for your scheduled pickup time, our medical team will review post-operative instructions, including any medications sent home. If you have an outstanding balance, payment will be due at pick up. Our team will be able to answer any questions you have to set you up for success in the days following your pet’s surgery. Information regarding complete discharge instructions will be provided and reviewed including how to access emergency veterinary services outside of our hours.   

STANDARD INTAKE & DROP-OFF POLICIES

Please read the following instructions carefully, to ensure a smooth intake and discharge process for you and your pet.

  • You must have an appointment.
  • For the safety of your pet, it is recommended (but not mandatory) that they are fully vaccinated at least 2 weeks prior to your appointment.
  • Animals must be at least 4 months old.
  • Animals must be within normal weight range (not obese, nor emaciated) and be in good overall health.
  • Please advise us of any illnesses/treatments at the time of booking, or as soon as anything develops prior to surgery.
  • Dogs must arrive on leash, and cats in a secure individual carrier or live trap (one cat per trap).