wechs faq

frequently asked questions

Are you no-kill?

The Windsor/Essex County Humane Society doesn’t use the term “no kill” because it is divisive in the sheltering community, and also misleading. Any responsible caregiver must at times make a humane choice to euthanize an animal. However, we don’t euthanize any animals other than for extremely severe medical or behaviour issues. Read more about our Good Home Guarantee here.

How long do you keep animals?

We keep all animals as long as it takes to find them a new home. For some animals this can mean living at the shelter for six weeks or more rarely, six months, until the right home is available. The length of stay for animals varies. No animal is ever euthanized due to lack of space or because the animal has simply been here too long.

Are you the same as the Ontario SPCA?

The Ontario SPCA and the Windsor/ Essex County Humane Society are completely independent and separate organizations. Donations to the Ontario SPCA do not help animals in Windsor and Essex County. In contrast, donations to the Windsor/ Essex County Humane Society stay in our community to help animals locally.

I heard that you aren’t doing investigations anymore. Who should we call if we see an animal being mistreated?

On January 1, 2020 the new Provincial Animal Welfare Services Act came into effect. On that date, primary responsibility for conducting animal cruelty and welfare investigations transferred from humane societies like ours to government inspectors. Members of the public who wish to report an animal that they suspect is being neglected or abused are asked to make a report to the government enforcement service at 1-833-9-ANIMAL (264625). The WECHS continues to work with and support the government enforcement team. In addition to supporting the government’s enforcement services through sheltering abused animals in need, WECHS will continue to offer all the other services we have since 1926 to our local community. We will continue to shelter homeless pets and provide them with care, veterinary treatment, and behaviour rehabilitation. We will continue educating the public about proper care of animals and provide support to the community. We will also continue to operate our low-cost spay-neuter veterinary clinic. We remain committed to doing all that we can to ensure local animals remain protected.

What Items Do You Need Donated?

Monetary donations allow us the most flexibility and give us the opportunity for bulk purchasing. You can donate online, mail your donation to 1375 Provincial Road, Windsor, N8W 5V8, or stop by the shelter to donate by cash, Visa, Mastercard, or debit. If you prefer to purchase items to donate, please check out our wish list for items most in need. For other ways to give, please visit other ways to donate.

What Is Your Accessibility Policy?

We are proud to have an accessible website – if you click on the blue circle with the person at the bottom right of your screen, you can access the accessibility features. Click here to learn about our multi-year accessibility plan. For information on our Accessible Customer Service Policy, click here.