Surrendering Your Pet

Please note that due to the current public health emergency situation all animals are being accepted and reclaimed by appointment.  Call 519-966-5751 to book an appointment.  Please note that to ensure we have the ability to care for the animals most urgently in need, non-emergency owner surrenders are not being accepted at this time. 

The Humane Society is an open door shelter and will not turn away an animal in need.  We depend on surrender fees to care for your pet, but surrender fees will be reduced upon request in cases of financial hardship.

Leaving Your Pet with Us


Fees (with appointment)

Dogs $60
Cats $30
Rabbits & Other Small Animals $10
Pot belly pigs $100
Surrender without appointment $20 Surcharge

We understand that surrendering your pet a difficult decision, but providing us with as much information as possible will assist us in transitioning your pet to their new home. Please visit prior to bringing them in to surrender to provide us with information about your pet. Your surrender fee will be discounted by $10 if you complete the surrender survey one week prior to your surrender appointment.

Please note that, except in exceptional circumstances, we require an appointment to surrender your pet. Appointments are booked seven days a week, normally two weeks prior to bringing your pet in.  This will allow us time to review your surrender information, and allow you time to ensure that you are making the right decision.  If you don’t have an appointment, a $20 surcharge will apply. Please call 519-966-5751 any day between 8am and 6pm to book your appointment.

Thinking about surrendering your pet because of issues with your landlord?  Please read this information first


We offer a Good Home Guarantee to all adoptable animals who come through our doors.