COVID-19 Updated March 27th

The Windsor/ Essex County Humane Society understands and shares the concerns of our community regarding the coronavirus (COVID-19). We continue to closely monitor the rapidly evolving situation and take the threat very seriously. As a result, we are taking the following preventative measures to ensure the health and safety of the animals in our care, our staff, volunteers and the community we serve.
Effective March 18, the Humane Society building will be temporarily closed to the public, except by appointment. This change will impact our services in the following ways: 

  • We continue to be available 24 hours a day to answer your questions, or respond to urgent situations. Call us at 519-966-5751.
  • We remain available for urgent intakes of sick or injured animals, stray dogs, or situations where protective care is required. To help ensure that we can focus on the animals most in need, we ask that if you find a stray dog, you walk them around to see if the owner is looking before bringing them in. Please note that ALL intakes are by appointment. Please call 519-966-5751 if you have found an animal who needs assistance.
  • Except in genuine emergencies, we will NOT be accepting owner surrendered animals at this time. 
  • If you have lost your pet, we encourage you to view found stray dogs and cats online ( If you believe that your pet is here, please contact us at 519-966-5751 to book a time to come and claim them.
  • As of March 21, adoptions have been temporarily placed on hold. We are not able to accept new adoption applications at this time. 
  • All services at our public spay/neuter clinic are discontinued. Any appointments already booked will be rescheduled. 
  • All events, volunteer programs (other than foster volunteers), and humane education programming have been put on hold. 
  • We are overcome with gratitude for the massive response from people wanting to foster an animal during this crisis. With hundreds of offers that have come in over the past week we are not able to accept more applications at this time. Our Foster Coordinator is working as quickly as possible to process all the current offers and get as many animals as possible into foster homes.
  • While we normally welcome you to stop by with items to donate, at this time we are trying to reduce all unnecessary foot traffic for our staff’s safety. Please hold off bringing items to donate, or consider a donation from our Amazon wish list that will be delivered directly to the shelter. 

The health and safety of our animals and the community continues to be our highest priority; therefore, we will regularly monitor the situation and keep you updated as we know more.

We encourage you to regularly visit and our Facebook and Twitter sites for the latest updates regarding our closure and future plans to reopen to the public.  

Can I catch the virus from my pet or vice versa? 

Continue to love your pets!  The  World Health Organization has advised that “There is no evidence that companion animals or pets such as cats and dogs could spread the virus that causes COVID-19.”  There have been a few cases where pets living with people who had the virus tested positive, but all are believed to be human to animal transmission. If you have COVID-19 and have been around your pets, out of caution it’s recommended that you keep your pets inside and away from other people as long as you have the ability to continue to care for them. This will not only prevent the remote risk of them carrying the virus outside the home, but allows both of you to continue to comfort each other.

How can I prepare now in case I get sick?

It is important to have a plan in place for all members of your household to respond to any emergency, including illness. In addition to preparations typically recommended for any natural disaster threat, have a plan for what would happen if you become ill and need to be hospitalized. Consider what provisions and pet supplies you would need for you and your pet if you were quarantined for an extended period of time, and also consider who would assist if you needed to find temporary alternate housing for your pet should you become unable to care for them. If you aren’t feeling well but are still able to provide care for your pet, please keep them at home with you where they’re most comfortable.

Pet owners should always have a “pet preparedness plan” in case of emergencies. That includes:

  • Name and contact information for the person who can care for your pets
  • Name and contact information for your back-up in case your go-to is no longer able to help
  • Food, treats, a leash, a couple of toys, and any other supplies necessary to care for your pet for at least two weeks
  • A crate or carrier to transport your pet
  • Vaccination records
  • Collars with ID tags (and don’t forget to make sure your pet’s microchip information is up to date)
  • Medications and prescriptions, along with a list of instructions
  • Daily care instructions
  • Contact information for your veterinary clinic